How should a CNA effectively respond to a resident feeling lonely?

Spending time with a resident who feels lonely is the most effective approach because it directly addresses their emotional needs. By engaging in conversation or participating in a preferred activity, the CNA can provide companionship, which helps to alleviate feelings of loneliness. This interaction can enhance the resident’s quality of life, promote emotional wellness, and build a trusting relationship, making them feel valued and supported.

Offering companionship also allows the CNA to assess the resident's emotional state more closely, which is essential for providing appropriate care. Social interaction can stimulate the resident’s mind and improve their mood, contributing to their overall well-being. This personal connection can significantly uplift the resident's spirits and create a sense of community and belonging, which is vital in a care setting.

The other options suggest responses that may not effectively address feelings of loneliness. Encouraging solitude may exacerbate the resident's feelings of isolation, while simply suggesting a phone call lacks direct engagement and connection. Directing the resident to join a group activity may feel overwhelming or forced, particularly if they are currently experiencing loneliness, rather than encouraging gradual social interaction.