What should a CNA do if they suspect a patient is being abused?

When a CNA suspects that a patient is being abused, the appropriate course of action is to document the observations and report them to the proper authorities. This approach is critical for several reasons.

First, proper documentation ensures that there is a clear, factual record of any concerning behaviors or indications of abuse. This can include physical signs, changes in behavior, or any disclosures made by the patient. Detailed records are essential for investigations and can provide evidence that may protect the patient from further harm.

Second, reporting to the proper authorities, such as a supervisor or designated elder or vulnerable adult protection agency, is a legal requirement in many states, including Wisconsin. This ensures that trained professionals can evaluate the situation further and take necessary actions to safeguard the patient. CNAs have a duty to advocate for their patients and ensure their safety and well-being.

Taking no action or ignoring the suspicions undermines the well-being of the patient and can perpetuate the cycle of abuse. Similarly, confronting a suspected abuser directly is not advisable as it may escalate the situation and place the patient at greater risk. Discussing concerns informally among peers may lead to gossip or misinformation, which does not help the patient and can violate confidentiality standards.

Engaging in the appropriate reporting channels