What should a CNA do if they are unsure about a patient's care plan?

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When a CNA is unsure about a patient's care plan, consulting with a nurse or supervisor for clarification is essential for several reasons. The care plan is a crucial document that outlines the specific needs, goals, and interventions required for a patient's care. The nurse or supervisor has more experience and a broader understanding of the patient’s condition and is best positioned to provide the accurate information needed.

Following one’s instincts and proceeding without confirmation can lead to inappropriate care, which could endanger the patient’s health and violate professional standards. Documenting uncertainty in the patient’s chart may indicate that the CNA is aware of the confusion, but it does not address the immediate need for clarity and could potentially lead to a breakdown in the continuity of care. Waiting for the next shift can cause delays in care, not just prolonging the patient's potential pain or discomfort, but also hindering recovery.

By reaching out to a nurse or supervisor, the CNA ensures that they are providing care that adheres to the established care plan and promotes the best outcomes for the patient. This collaboration fosters a team approach to care and enhances the safety and effectiveness of the healthcare delivered.

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