What step should CNAs take if they are concerned about a patient's care?

When CNAs are concerned about a patient's care, it is crucial for them to report their observations or concerns to a nurse or supervisor immediately. This ensures that the healthcare team can respond swiftly and appropriately to any issues related to the patient's well-being.

The rationale behind this choice is grounded in the CNA's responsibility to advocate for the patient and maintain a high standard of care. If a CNA notices something that could affect a patient's safety, health, or comfort, timely communication is essential. Reporting concerns to a nurse or supervisor allows trained medical professionals to evaluate the situation, take necessary actions, and potentially adjust care plans or interventions to improve patient outcomes.

Directly discussing concerns with the patient can sometimes create confusion or increase anxiety, particularly if the issue is complex or sensitive. Waiting until the next shift can delay necessary interventions that could prevent harm or discomfort. Keeping concerns to oneself is not only unprofessional but could also compromise the patient's safety, as unresolved issues may worsen without prompt addressing. Hence, reporting concerns immediately is the most responsible and effective step a CNA can take in such situations.