Wisconsin Certified Nursing Assistant (CNA) Practice Exam

What type of abuse occurs when a caregiver insults a resident verbally?

1. Psychological Abuse

2. Financial Abuse

3. Physical Abuse

4. Neglect

The correct answer is: Psychological Abuse

The type of abuse that occurs when a caregiver insults a resident verbally is classified as psychological abuse. This form of abuse involves inflicting emotional pain or distress on an individual through verbal attacks, humiliation, intimidation, or threats. By verbally insulting a resident, a caregiver undermines the individual’s dignity and self-esteem, which can have long-lasting effects on their mental and emotional well-being. Psychological abuse is particularly concerning in caregiving environments, as it can be subtle and may go unrecognized compared to more overt forms of abuse. This highlights the importance of vigilance and responsiveness to the emotional needs of residents, ensuring they are treated with respect and compassion at all times. In contrast, financial abuse involves the improper use of a person’s financial resources, physical abuse refers to the use of physical force that can result in injury or pain, and neglect is the failure to meet a person's basic needs for care and support. Each of these forms of abuse has distinct characteristics that differentiate them from psychological abuse, emphasizing the various ways in which individuals can be harmed.