When a resident complains about feeling unwell, what should a CNA do?

Listening to the resident and reporting any changes to the nurse is essential in providing proper care and ensuring the well-being of the resident. Residents often rely on CNAs for support and communication regarding their health. By actively listening to their complaints, the CNA not only validates the resident's feelings but also takes an important step in gathering information about their condition.

Once the CNA reports these changes to the nurse, it allows for appropriate assessments and interventions to be made. This process helps in identifying any potential health issues early on, leading to timely medical responses that can significantly influence the outcome for the resident. Good communication practices are vital in a healthcare setting and contribute to a respectful and trusting relationship between residents and caregivers.

The approach taken in this scenario emphasizes observation and proper documentation, which are critical components of a CNA's role in patient care.